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Confessions of a Confused Hotelier - a Blog
For all those of you who have worked in the industry or those of you who have watched too many episodes of Fawlty Towers, you will know it's like Marmite; you either love it or hate it.
After all, we don't do it for the money, and the hours are enough to make a grown man cry.
You have to be a jack of all trades and no day is the same; you learn to expect the unexpected.
We call it the swan effect; you have to remain calm and poised while paddling madly under the surface and winging it, narrowly flitting from one disaster to another.
This blog will give you a brief insiders insight...